As Co-operative Bank continues its expansive journey across Kenya, the recent introduction of the Ugunja Branch in Siaya County serves as a testament to the institution’s steadfast commitment to advancing nationwide accessibility to financial services.
Through the establishment of physical branches, Co-operative Bank has conveyed its dedication to broadening financial service access for all citizens, as articulated in the statement shared across their social media platforms.
The institution’s focus transcends mere physical branches, aligning seamlessly with its robust digital banking channels, which presently manage over 90% of customer transactions. This integrated approach ensures a comprehensive strategy in meeting the diverse needs of their clientele.
Governor James Orengo, in commending Co-operative Bank’s initiative, underscored the positive impact the fourth branch in Siaya County will have on economic growth and financial stability.
Ugunja MP Opiyo Wandayi expressed delight at witnessing the official opening and acknowledged the Board and Management of Co-operative Bank for their significant contribution to the transformation of Ugunja Constituency and Municipality. This acknowledgment underscores the collaborative endeavors between the bank and local leaders in instigating positive change within the community.
The recent openings of branches in various locations, such as Kimana (Kajiado), Meru, Kenol, Thika, and Kamakis, align with the institution’s well-defined medium-term strategy focused on local expansion.
Despite the growing trend toward online transactions, Co-operative Bank recognizes the persistent need for physical branches. This strategic decision aligns with the institution’s commitment to providing essential cash management and support services crucial to its expansive retail client base, comprising individuals, SACCOs, and agents.