Safaricom Full Year 2020 Results Summary

Safaricom PLC chairman Nicholas Ng’ang’a, Safaricom PLC CEO Peter Ndegwa and the Safaricom PLC CFO Sateesh Kamath

Safaricom has today announced audited results for the year ended 31st March 2020. Here are the main highlights;

  • Voice service (incoming and outgoing) revenue shrunk by 1.4% to KES 94.45bn.
  • M-PESA revenue grew by 12.6% to KES 84.44bn.
  • Mobile data revenue increased by 12.1% to KES 40.67bn.
  • Messaging revenue declined by 12.3% to KES 17.19bn.
  • Fixed service revenue increased by 10.7% to KES 8.97bn.
  • Service revenue growth of 4.8% to KES 251.22bn
  • One month active overall customer base increased by 9.5% to 28.63mn.
  • One month active M-PESA customers increased 10.0% to 24.91mn.
  • One month active chargeable mobile data customers increased by 10.2% to 19.62mn.
  • 13.5% growth in EBIT (Earnings/profit before Interest) to KES 101.01bn with an EBIT margin of 38.6%, up 3.0ppts YoY.
  • Free Cash Flow up 11.4% to KES 70.27bn.