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Safaricom Full Year 2020 Results Summary



Safaricom has today announced audited results for the year ended 31st March 2020. Here are the main highlights;

  • Voice service (incoming and outgoing) revenue shrunk by 1.4% to KES 94.45bn.
  • M-PESA revenue grew by 12.6% to KES 84.44bn.
  • Mobile data revenue increased by 12.1% to KES 40.67bn.
  • Messaging revenue declined by 12.3% to KES 17.19bn.
  • Fixed service revenue increased by 10.7% to KES 8.97bn.
  • Service revenue growth of 4.8% to KES 251.22bn
  • One month active overall customer base increased by 9.5% to 28.63mn.
  • One month active M-PESA customers increased 10.0% to 24.91mn.
  • One month active chargeable mobile data customers increased by 10.2% to 19.62mn.
  • 13.5% growth in EBIT (Earnings/profit before Interest) to KES 101.01bn with an EBIT margin of 38.6%, up 3.0ppts YoY.
  • Free Cash Flow up 11.4% to KES 70.27bn.
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