As the tragedy of the novel coronavirus continues, condemning most Kenyans to their homes, businesses have found a way of ensuring that they do get their products to consumers’ doorsteps. Most banks, supermarkets have entered inked partnerships with online service delivery platforms a move that has seen a marked increase in e-commerce retailing in the country.
Standard Chartered Bank Kenya is the latest entrant having announced an alliance with on-demand delivery app, Glovo Kenya. The alliance will see existing Standard Chartered clients who spend KES 2000 or more on the Glovo app get two free deliveries for the month of April. The deliveries will not only cover food items but will also include groceries and over the counter pharmacy products.
The move comes in the wake of COVID-19 that has seen the government push for social distancing to curb the spread of the virus. By providing online payment and delivery services, the partnership is anticipated to help support the government’s directive by reducing the physical handling of cash and minimizing foot traffic in crowded areas such as malls and dining areas.
‘’In these uncertain times, we remain dedicated to the wellbeing of all our stakeholders. We have taken steps to ensure preparedness and are well equipped to minimize any impact on our staff or service to our customers. In addition to providing a germ-free environment in our physical branches and offices, our digital platforms support non-face to face services and will ensure that our customers can stay on top of their banking and have access to a variety of products and services. “, said Edith Chumba, Head of Retail Banking for Kenya & East Africa.
Adding to this, William Benthall, Glovo’s General Manager for Kenya said, “As Kenya comes together to beat COVID-19, we want to play our part. We have always focussed on making grocery and food shopping faster, smoother and more convenient and we are now focused on making it the safest way for people to shop. The Minister of Health encouraged home delivery as a way for people to stay home and stay safe. Our partnership with Standard Chartered will allow more people to access this essential service and help us support the government to minimize foot traffic and ensure social distancing”
The alliance kicked off on 9th April and will cater to residents of Nairobi, Nakuru, and Mombasa.