Mount Kenya University’s Reputation at Risk Amid Refund of Sh8, 400 Dispute with Former Student

A former student of Mount Kenya University (MKU) has challenged the integrity of the institution founded by astute businessman Prof Simon Gicharu.

Beatrice Wughanga Mwawasi graduated from MKU, Mombasa Campus in August 2018 (Student Reg. No. DBIT/4***1/2016) but close to five years on they have not refunded her Sh8, 400 she paid in excess fees.

Beatrice has decided to raise the matter with the media after she was frustrated by the MKU finance office.

Though it is very, very little money for the institution to process, the institution has been taking her round in circles.

This to the public is shocking, citing that the founder Mr. Gicharu is seen as a man of integrity but perhaps staff under him do not care about a blotch on his reputation when it is revealed MKU refuses to part with excess money paid by students.

“On following up, I was told the form was forwarded to MKU main campus in Thika and that they were processing the refund. That was in 2019 but since then they have not communicated” Beatrice says.

Adding; “At one point, I sought the help of the Ministry of Education but they could not intervene, as the institution is privately owned”.

She is now crying out for help. This will be a litmus test for the fastest growing institution.

Questions are being asked why MKU ignored their former student’s pleas? How will they explain the delay if they refund Beatrice and what should potential learners make of this case?