Liquid Telecom response to COVID-19

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Dr Edith NKWEMBE, Microbiologist of INRB DRC using laboratory reagents to identify COVID-19

As Coronavirus continues to rapidly spread across African states, Liquid Telecom has released a statement as it continues with its belief of every individual having a right within the continent to be connected.

“The health and safety of our people and those of our customers, suppliers and other business partners is paramount. We have implemented robust contingency planning across the business to protect the health of our people and those with whom we come into contact. This includes, but is not limited to, implementing the advice of the authorities, particularly the World Health Organisation and other reliable sources,” read part of the statement. 

According to the communications solution provider, the company is committed to ensuring that its customers have access to the most reliable network and digital solutions—now and in the weeks and months to come. As the situation evolves, the firm has vowed to work closely with its employees, partners, and suppliers to support ongoing business operations and serve our customers’ needs.

“Our thoughts go out to the many people who have been affected by this unprecedented event. We are planning for all eventualities to ensure we do everything possible to support our employees, customers, partners, and public. To ensure business continuity, most of our personnel can work and collaborate from remote sites utilizing Microsoft Teams and other tools. Where possible, we are also helping our customers to maintain operations as close as is possible to normal using similar applications.”  Said Nic Rudnick, Group CEO, Liquid Telecom.

“As a strategic supplier to our customers, we have been executing plans to ensure network and system continuity as the situation evolves over time. We have the remote working capability in place for all key processes and systems for our key personnel, and this capability has been subject to readiness testing during the past few weeks. All personnel is able to work remotely at short notice when necessary while maintaining full business functionality,” he added.