Bolt launches new Delivery Service in Nairobi

Taxi hailing app, Bolt has today launched a business delivery platform in Nairobi. 

Dubbed Bolt Business Delivery the platform seeks to connect businesses with couriers on the Bolt app, allowing vendors to place orders online to deliver products to their customers.

“Bolt Business Delivery will leverage on our experience in operations and logistics and make use of our technology and large network of drivers we have across the country during a time when a lot of people are forced to stay at home,” said Ola Akinnusi, Country Manager of Kenya

“We launched Bolt Business Delivery to leverage our experience in operations and logistics and make use of our technology and the large network of drivers we have across Kenya during a time when a lot of people are forced to stay at home,” said Ola Akinnusi, Country Manager of Kenya.

The new service can be used by businesses to facilitate all kinds of delivery ranging from delivery of essentials like groceries to household items, LPG, pharmaceutical products — any business that needs a delivery service that can cover the last mile, manage item returns and handle multiple drop-offs.

The real-time tracking features ensure that both vendors and customers are fully updated on the progress of the order. Vendors will receive a live status update on the web app and the end-customer will get an SMS notification that their delivery is on the way, the estimated time of arrival and the courier’s contact details.

In a bid to maintain Social distancing during the COVID-19 outbreak, contactless delivery is mandatory for all Bolt Business Delivery orders to help prevent the spread of the virus from person to person. The vendors will have to specify a location in the app where the courier can leave the package and they will never be in direct contact with the receiver.